When choosing premium sanitary ware, product quality is just one part of the equation – the installation process and after-sales service are equally essential.
At GRAVEN, we are committed to delivering a comprehensive experience, from refined design to German-standard installation and an official warranty of up to 5 years – offering complete peace of mind throughout the product’s lifespan.
GRAVEN Installation Process – Precision Aligned with German Engineering Standards
All GRAVEN technicians are professionally trained to ensure stable and long-lasting operation from the very first use.
Our installation process includes:
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On-site inspection before installation
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Strict compliance with European technical standards (piping, water pressure, positioning, etc.)
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Post-installation water pressure testing
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On-site user guidance and activation of warranty certificate
👉 This is part of our commitment to dedicated service and long-term quality.
GRAVEN Sanitary Ware Warranty Policy
GRAVEN applies a clear and transparent warranty policy, with coverage of up to 5 years depending on the product line. Specifically:
- Lavabo faucets:
5-year warranty for surface finish and water leakage issues - Shower sets:
5-year warranty for surface finish, and 15-month warranty for hose and hand shower
🎯 Notably, GRAVEN guarantees warranty response within 24–48 hours in areas where technical support is available.
Why Choose GRAVEN for Both Product & Installation?
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German-standard design with premium materials
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Installation by professionally trained GRAVEN technicians
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Transparent, long-term warranty with no hidden costs
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Professional delivery and packaging to protect every product
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Reliable, on-time support with personalized care
Contact GRAVEN for Consultation & Installation Services
Planning to install sanitary ware for your home, villa, or hotel project?
Let GRAVEN accompany you from start to finish.
📞 Hotline/Zalo: 0923.880.088
✉️ Email:
👉 Explore GRAVEN’s full sanitary collection:
- Bathroom: https://ggraven.com/danh-muc-san-pham/bathroom/
- Kitchen: https://ggraven.com/danh-muc-san-pham/kitchen/
